US segment
NEMT, without living on broker volume
Marcus in Georgia wants dialysis centres and case managers of his own, so the book of business is not a single broker.
Non-emergency transport lives or dies on standing relationships with dialysis clinics, hospital discharge and Medicaid case managers. The product tracks those doors, the route a liaison will drive this week, and which facilities actually send riders.
Who actually refers
Dialysis social workers
Standing weekday routes are worth more than one-off trips.
Hospital discharge
They call the operator who answers and confirms a pickup window.
Case managers
A named person, a service area and a status beat a generic dispatcher line.
A playbook for the first month
1. Map facilities, not just accounts
Pins are clinics and hospitals. Cluster them before you plan a driving day.
2. Book the introduction
A public booking link puts a 15-minute slot on your calendar without a back-and-forth thread.
3. Show pickup reliability
Attribute revenue only from the figure your team enters per referral. No claims feed in this release.
Is this a dispatch system?
No. It grows and tracks the partner relationship. Dispatch stays in your transportation software.
Do you charge per trip?
No. Starter, Growth and Scale are flat monthly workspace prices.